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Airstream of Spokane

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About Us & Testimonials!
We established Airstream of Spokane as an exclusive Airstream dealership in 2005. We ran a business in Spokane for 18 years prior to starting the dealership. We also owned an Airstream 25 footer. We had decided if we were ever to own an RV it would be an Airstream!

Our focus at Airstream of Spokane is serving our customers in the best way possible with competitive pricing and excellent service. We provide an extensive orientation on a new Airstream purchase as we believe a well versed Airstreamer is a happy Airstreamer.

We stay up to date on the newest changes in Airstream Travel Trailers and our staff is factory trained. We are a factory authorized sales, warranty and repair facility and have a six bay shop devoted to Airstream only. Our Service Manager Doug Fitzthum is experienced and always complimented on his excellent work and attention to detail. We are fortunate to have Doug.

It has been a joy working with the Airstream product. The manufacturer, Airstream Inc., is a helpful and attentive partner and we appreciate them every day. Without the quality they build into each coach our job would be so much more difficult.

We never tire of the Airstream "enthusiasm" we witness in our customers; the new ones, the Wally Byam club members and the ones stopping by our store from all over the world. We've had enthusiasts from Germany, Australia, Newfoundland, Switzerland, Canada and most likely all of the 50 states. Their excitement at finding Airstream along the interstate is obvious and enjoyable each and every time.

We would like to invite you to visit our store, in addition to Airstream trailers we stock parts, supplies, Airstream trinkets and more. We also offer Pedego electric bikes that have been a huge hit with our customers. Airstream is a 'one of a kind' product with a mystique and decades of history like no other.

We look forward to seeing you!

Nick and Karyn Dietz
Testimonials - Feedback from our customers

Our thank-you card from Tom, John and Buster...

Hi Nick and Karyn,

Thanks so much for being such great help in buying our Airstream. The hours you invested in our knowledge of the systems and such were amazing. It was also great getting to know both of you. We hope for a long and wonderful friendship.

All Best, Tom, John and Buster






Wayne Ristau posted on Airstream of Spokane's timeline
"Anybody that does business with Nick and Karen Dietz at Airstream of Spokane can be assured of excellent customer service, a quality product, and the patience of Job. It took us about 12 months to make the decision and during that time Nick and Karen were patient and understanding. We were in and out of their dealership too many times to count. We looked at other trailers at other dealerships but when it came down to a purchase, buying locally at Airstream of Spokane was one of the best decisions we've made. Thanks Nick and Karen!

Wayne and Mary Ristau "


Thank you Wayne and Mary!!





Suzanne posted a review on our Facebook page:

Suzanne Caron — 5 stars "Best place in the Pacific Northwest to buy an Airstream - Nick and Karen are wonderful!"

Thank you Suzanne!





Dale posted this on our Facebook page 6/28/17:


We first stopped into see Karyn almost 2 years ago. When we explained that we were just starting to look, instead of brushing us off she showed us every AS in the place. She acted like we were the most valuable customers she had ever seen, Every interaction we've had with her and Nick has like that. Last summer, our son-in-law stopped by here for some advice on a problem he was having with a 30' Flying Cloud he and our daughter had purchased in Seattle. Nick couldn't have treated him better if he tried. I doubt you could find a more friendly, honest, and competent dealer anywhere else in the nation.


Thank you Dale!




Ed & Georgia wrote us a letter:



Dear Karen & Nick & Doug,

We just wanted to let you know how pleased we felt when we read about your "Excellence Award" in the Spokesman-Review--Nov8th. We can't say that we were surprised, because we have experienced nothing less than excellent service in all of our various dealings with Airstream of Spokane, but we are just happy for you in the much-deserved recognition that the three of you have received.

As we have already expressed, we will be forever appreciative of your follow-through a year or so ago when you alerted us to that 2009 Flying Cloud that showed up on your lot. We love our "Casa Plata" (Silver House) almost as much as our kids and grandkids, especially after completing what we should probably call a "trip of a lifetime." ............

..... Once again, congratulations on a nice award and some worthy recognition. You guys really have your act together. Keep up the good work!

Sincerely,

Ed & Georgia

Thank you for taking the time to write us Ed and Georgia!





Steve sent an email! 09/09/13

I stopped in yesterday and had the 2 bad batteries on my Flying Cloud. I wanted to thank you for your help and expertise. My wife and I both a agreed it was great to stop at a RV outlet that was completely dedicated to Airstream. Thanks again for your help and great variety and assortment of parts. We are moving down the road safely(I installed the new parts to my Equalizer) and with new battery power. All the best, Steve & Gretchen




Greetings Nick and Doug. Joe and I thank you so much for all you have done and taught us.

Windi and Joe





Erik S. posted this on our Facebook page. 08/01/16 Thank you Erik and Susan!


The quality of Airstream goes without saying, but we have had the very best customer care We have found anywhere . . ever! This small, family business puts customers first. If you don't live in the area, it is worth you effort to go Airstream of Spokane to get you dream coach.






Mike and Tanya posted this on the Airstream Forums. Thank you Mike and Tanya!

First Airstream.......


My wife and I have been looking to purchase an Airstream for some time, lurking online looking at used and new.
We stopped into three dealerships before selecting a new Flying Cloud 23D from Airstream of Spokane.
Love the coach and just getting to know how to operate all of the buttons and such.
One note to anyone seeking a new unit: all dealers are not equal. I was amazed at the difference in the way the dealerships present their product and lack of professionalism that some of the dealers displayed. Dirty units, sales people with no knowledge of the product.......it truly amazed me how an Airstream (that sells for three times the cost of any other R.V.) is presented so poorly. Airstream should really take a critical look at all of their dealers and how they represent Airstream. That said, Nick and Karyn at Airstream Spokane.....Friendly, Clear and precise presentation with a passion for the product and competitive pricing. When we went to pick up our Coach Nick spent three hours with us showing us how to operate the Flying Cloud and the unit was spotless......Thank you Nick!

Happy Trails..........Michael and Tanya (Montana)







Nick, Karyn & Doug,

Happy Holidays and Merry Christmas! Also, I would like to thank you for all your past service and warranty issues. You really made owning an Airstream enjoyable.

I would strongly recommend your dealership to anyone considering purchasing an Airstream. Your entire staff/team was very professional on all issues.

Thank You
Bill & Judy




Karyn & Nick
We are currently at the coast of Washington - Port Townsend, Fort Wordsen State Park is a great place to stay.

The Airstream Bambi is wonderful. It's all we hoped it would be. We are getting lots of compliments about it's size and looks from total strangers.

Thank you for a very pleasant buying experience and for going the extra mile to make us happy.

Jim & Patricia








Nick, Karyn & Doug,

Big thanks to you for helping make our Airstream dream come true this year.

Kathy and Bill





Doug, Nick & Karyn

Thank you so much for the great job you did on our grey tank. Also the time spent looking for other "flaws" that may need attention, advice and for letting us stay. In every way our expectations were exceeded.

Thanks again,
Bill and Jenny






Nick, I just wanted to say "thank you" for what you and Doug did for me. It was class A service. The solar system is working very good and I am enjoying it. Doug does really good work......

"Living the Dream"
Roy





From the Internet,
....We finally had our issue resolved days later at Airstream of Spokane. -those folks were simply wonderful and patient with our thousands of questions.

Lani and Chris





Bert says:

...as we return home we stopped at Nick's Airstream of Spokane and they fixed some nagging problems no one else has been able to fix. We like Nick!




We want to belatedly thank you for such good and friendly service.

Thanks,
Dave & Mary Jane





Dear Karyn & Nick
Thanks for all your efforts in making our sale run smoothly. Karyn, your paperwork made for an effortless import into Canada. With no lineup it took about 20 minutes.

We also appreciate the great job done by Doug. Everything felt just fine on the way home. Hope to visit again one day. Enjoyed meeting you and really liked Spokane.

All the best
Lauren & Paul





A note from Bill and Judy...

Nick, Karyn & Doug,

Happy Holidays and Merry Christmas! Also, I would like to thank you for all your past service and warranty issues. You really made owning an Airstream enjoyable.

I would strongly recommend your dealership to anyone considering purchasing an Airstream. Your entire staff/team was very professional on all issues.

Thank You
Bill & Judy





Hank posted this review on Google, Thanks Hank!

Hank Swats

Quality - Excellent Appeal – Excellent Service – Excellent

There needs to be a number above 10 that expresses my appreciation for the repairs and
maintenance done on our 30 foot 2001 Airstream Excella. Doug repaired things that needed it because he was ‘in the area’ and to do it then would save money in the long run.
I feel he regarded our trailer as his and worked accordingly. Definitely give this dealer a high recommendation. Don’t be misled by the small size.





Morgan posted this review on Google, Thanks Morgan!


***** 5 Stars!

Amazing service. They were able to fix all 7 of the issues with our airstream within 4 hours. Very knowledgeable mechanic's. Staff were very friendly.




Nick & Karyn -
We purchased our Safari Ltd Edition from you in April 2007 - we love it - we also love the way you do business - we will see you in Sept for our 10,000 mile service. We have been in 7 states so far and can't wait to visit the other 43.

Sincerely,

Jim and Ken


(As a follow-up, they traded their 20' Safari for a new 23' International! )






Bob and Jill commented:

Nick & Karen are great to do business with! 100% support and do what they say they will do! No hurry out the door with these folks. They took their time to answer all our questions.




Jim and Susie sent a note



Dear Nick,

With many thanks from deep in our hearts, we want to extend you and your wife our very best wishes. You have made happy Airstreamers of us - former tent campers!

We appreciated your sincerity, your patience with us and all the time you spent teaching us about our new 16 Sport. That meant the world to us and we felt confident in going out and seeing the world.....





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